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Qt Support

Our Qt support team, working closely with RnD, is on a mission to help you solve technical challenges and use best practices with Qt APIs, functions, methods, and programming techniques for your project. If you need an extra boost, we can quickly become an extension of your team, ensuring your business has all the strategic support it needs. Together we can create great user experiences for your customers.

Already a Customer?

If you are already a Qt customer and have a question about your licenses, payment or account, please contact us through your Qt account web portal. All support inquiries need to be submitted via the Support center in the portal. 

Qt Account Support Center

Maximize Speed and Productivity

Get on the fast track with the effective support of Qt experts’ in-depth knowledge and experience.

Strategically Plan Upgrades and Fixes

Qt customers are entitled to free access to all Qt version releases, including new patches and features.

Reduce Total Cost of Ownership

Enable quicker time to resolution and reduce resource consumption, making sure you control your costs.

Reduce Technical and Security Risks

We advise you on what the best practices are for your project through all phases of the development lifecycle.

Standard Support

Granted to all Qt license holders*
  • Support on Qt APIs, functions, methods, and programming techniques
  • Software updates, patches and fixes for all releases
  • License transfer ** and recovery support
  • 24/7 personalized support portal access
  • Bug fixes - Priority***
  • Two (2) business days response time Service Level Agreement****

Included in license price with Standard Support

 Premium Support

Next - level success plan available upon request.
  • All Standard Support features
  • Dedicated Qt Support Engineer
  • One (1) business day response time Service Level Agreement ****
  • Bug fixes - Highest Priority***
  • Full application code analysis and debugging
  • Remote desktop assistance and troubleshooting 
Ask about Premium Support

* Exception – Start up plan

** Per license agreement, we can provide the license transfer twice per year.

*** Within reasonable efforts, not every bug is fixable as part of Qt Support

**** Support is not available during public holidays and weekends.

Extend the support lifetime on any Qt 5 release

We acknowledge that your product may have a lifecycle that is longer than our usual support window for a given Qt release. To ensure you have the help you need, even if your project uses a version that is no longer officially supported, we offer an Extended Support package that can be added to your Standard or Premium support plan.

 Ask about Extended Support

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We provide tailored services at every stage of the product development lifecycle. Bring our experts into your projects early to get the most out of Qt.

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